In the ever-evolving landscape of the food industry, mastering the art of online food ordering has become essential for restaurant owners. With the right strategies and a focus on high-performing keywords, we’ll explore actionable ways to increase your online food ordering volume and revenue today. These proven tactics, backed by sources and facts, will help you stay competitive and thrive in the digital age. As a restaurant owner, it is essential to embrace the trend of online food ordering. By doing so, you can reach a wider audience, increase your sales, and improve your bottom line.

Promote Your Food Delivery to Dine-In Customers

Don’t underestimate the potential of converting dine-in customers into loyal online orderers. Encourage them to explore your online ordering options by implementing the following strategies:

  • Tabletop Promotions: Place promotional materials, including QR codes, on dining tables, directing customers to your online ordering platform.
  • In-House Loyalty Programs: Reward dine-in customers with exclusive discounts or deals for placing orders online.
  • Include your online ordering information on your menu.

Add a Virtual Restaurant Concept

Virtual restaurants have gained immense popularity in recent years, especially during the COVID-19 pandemic. These are restaurant brands that exclusively exist online, catering to specific cuisines or niches. Consider creating a virtual restaurant to complement your existing menu. This can significantly expand your customer base and revenue streams.

  • Market Research: Identify gaps in the local food market and create a virtual brand that fills those gaps.
  • Separate Online Menu: Clearly distinguish your virtual brand’s menu from your main restaurant menu to avoid confusion.

Provide Exclusive Offers to Increase Delivery Orders

Exclusive offers and promotions are powerful tools to entice customers to order online. According to Invesp, 53% of online shoppers are more likely to make a purchase if offered a discount code. Implement the following strategies:

  • Limited-Time Deals: Create time-sensitive promotions to encourage immediate action.
  • Combo Meals: Offer bundled deals that provide better value for money.
Online and Social Media Marketing for Restaurants

Effective online and social media marketing is pivotal in driving traffic to your online ordering platform. Here are some strategies to bolster your digital presence:

  • Content Marketing: Start a blog or create engaging content related to your cuisine, sharing recipes, cooking tips, and restaurant updates.
  • Social Media Advertising: Use platforms like Facebook, Instagram, and Twitter to target your audience with visually appealing posts and sponsored ads.
  • Influencer Partnerships: Collaborate with local food influencers to showcase your dishes and reach a wider audience.
Simplify Delivery Operations

Efficient delivery operations can make or break your online ordering success. Streamline your processes to provide customers with a smooth experience:

  • Invest in Delivery Software: Use delivery management software to optimize routes and track deliveries in real-time.
  • Dedicated Delivery Staff: If possible, assign dedicated delivery personnel to ensure prompt and reliable service.

Implement Contactless Payment Options

Contactless payments have become the norm, especially during the pandemic. Integrating various payment options, including mobile wallets and digital payment platforms, can enhance the convenience of your online ordering system.

  • Secure Payment Gateways: Ensure the security of customer information by using reputable payment gateways.

Improve Your Restaurant’s Food Photography

Captivating food photography is your first line of defense when it comes to attracting online customers. High-quality images can significantly impact their purchasing decisions. According to a study by HubSpot, articles with relevant images receive 94% more views. Here’s how you can make your food photos stand out:

  • Invest in Professional Photography: Hire a professional photographer to capture your menu items in the best light, quite literally.
  • Consistent Branding: Maintain a consistent style for your food photos to create a recognizable brand identity.
  • Showcase Variety: Highlight a diverse range of dishes to cater to different tastes and preferences.

Optimize Your Online Ordering Website

Your restaurant’s website is often the first point of contact for potential customers. Ensuring that it is user-friendly and optimized for online ordering is crucial. Here are some essential tips:

  • Mobile Optimization: According to Statista, as of  2021, 54% of global website traffic came from mobile devices. Make sure your website is mobile-responsive for a seamless ordering experience.
  • Fast Loading Times: Slow-loading websites can deter customers. Optimize your site’s performance to reduce bounce rates.
  • Intuitive Menu Design: Organize your menu logically, with high-quality images and descriptions. Ensure that customers can easily customize their orders.


By implementing these strategies, you can master the art of boosting your online food ordering volume and revenue. Remember that the digital landscape is constantly evolving, so staying agile and responsive to customer preferences is key to long-term success. Whether you’re improving food photography, expanding your online presence, or streamlining operations, each step you take can make a significant difference in your restaurant’s growth and profitability.

Additional tips

  • Get listed in local directories: This will help customers find your restaurant when they are searching for food delivery options.
  • Use local keywords on your website: This will help your website rank higher in search results for people who are searching for restaurants in your area.
  • Explore targeted ads: You can use targeted ads to reach people who are interested in food delivery in your area. This is a great way to reach new customers who are likely to be interested in your business.
  • Create experiences: Make your online ordering process more engaging by adding features like live chat or a virtual tour of your restaurant. This will help customers feel more connected to your business and more likely to order from you.
  • Incentivize newsletter sign-ups: Offer a discount or free delivery to customers who sign up for your email newsletter. This is a great way to stay in touch with your customers and promote your delivery business.
  • Enhance Customer Support: Exceptional customer service is vital for repeat business. Offer multiple channels for customer support, such as live chat, email, and phone support. Address inquiries and issues promptly to build trust and loyalty