The restaurant industry is one of the most dynamic and rapidly-changing industries in the world, with a worldwide revenue of approximately two trillion dollars in 2019, according to Statista. To succeed in this highly competitive field, successful restaurant management is essential. To ensure success in the restaurant industry, both novice and experienced managers must receive the necessary training and development. This blog will provide an overview of the various restaurant management training programs available, backed up by reliable data and sources, to enable readers to make informed decisions and create their own path to success.
The Necessity of Restaurant Management Training
Before we get into the specifics of each training program, let’s take a look at why it’s so important to have restaurant management training:
1. High Turnover Rates: The restaurant industry is one of the most turnover-prone industries, with the average turnover rate for hourly workers being 75.9%. But if you want to keep your employees, you need to make sure they’re properly trained.
2. Operational Complexity: Running a restaurant is a lot like running a business – it’s got a lot of different parts that need to be taken care of, like keeping track of inventory and making sure customers are happy. Without the right training, it can be tough to keep everything running smoothly.
3. Guest Experience: If you’re in the restaurant business, you know how important it is to make sure your customers are happy. With the right management, you can give your guests an amazing experience and get great reviews that will make them come back again and again.
4. Compliance: Restaurants are required to comply with a variety of health and safety protocols. Through effective training, managers can ensure that these protocols are understood and adhered to, thus minimizing the potential for fines and legal repercussions.
Now, let’s explore the most effective restaurant management training programs.
1. On-the-Job Training
According to the National Restaurant Association, over 80% of restaurant employees begin in entry-level positions, making on-the-job training an essential part of the industry’s training landscape.
On-the-job training involves learning by doing, with new managers starting as entry-level employees and working their way up the ranks.
It offers several advantages:
Practical Experience: This hands-on approach allows managers to gain practical experience, which is invaluable in the restaurant industry.
Mentorship: Pairing new managers with experienced mentors can significantly accelerate their learning. A survey conducted by the National Restaurant Association found that 70% of restaurant operators believe mentorship programs are effective in developing management skills.
In-Depth Understanding: On-the-job training helps managers understand the daily operations, challenges, and dynamics of their specific restaurant.
2. Culinary and Hospitality Schools
Formal culinary and hospitality schools provide structured education and are ideal for those aspiring to become restaurant managers. Renowned institutions like the Culinary Institute of America and Cornell University’s School of Hotel Administration offer comprehensive programs.
Benefits of this training approach include:
In-Depth Knowledge: These programs cover various facets of restaurant management, such as finance, human resources, menu planning, and customer service.
Industry-Relevant Education: Graduates from culinary and hospitality schools are well-prepared to meet industry standards and trends.
Networking Opportunities: Students often have access to valuable networking opportunities, including connections with experienced faculty me
3. Online Management Courses
Online courses have been shown to increase retention rates by 25% to 60% (eLearning Industry). In the digital age, online management courses have become a popular option for aspiring restaurant managers. Online platforms like Coursera, edX, and LinkedIn Learning offer courses that cover a broad range of topics.
The advantages of online courses include:
Flexibility: Online courses allow current managers to continue their education without disrupting their work schedules.
Self-Paced Learning: Courses often include video lectures, quizzes, and assignments, enabling students to learn at their own pace.
Variety of Topics: Online courses offer an array of subjects, from staff training to financial management, catering to diverse training needs.
4. Industry Workshops and Seminars
In 2019, more than 50% of restaurant professionals attended workshops, trade shows, and other industry events (National Restaurant Association). Participating in industry workshops and seminars is an excellent way to stay updated with the latest trends and practices in restaurant management. These events provide hands-on learning experiences and networking opportunities.
Key advantages include:
Practical Insights: Industry experts share practical insights that can be applied directly to restaurant management.
Networking: Attendees have the opportunity to network with peers, mentors, and potential business partners.
Real-World Case Studies: Workshops often include real-world case studies, offering valuable lessons from the experiences of others.
5. Certification Programs
The National Restaurant Association reports that 87% of restaurant operators prefer hiring certified managers. Certification programs, such as ServSafe and Certified Restaurant Manager, are highly regarded within the industry. These certifications validate an individual’s knowledge and commitment to excellence.
The benefits of certification programs include:
Standardized Knowledge: Certifications ensure that managers possess a standardized set of skills and knowledge.
Legal Compliance: Many certification programs include training in health and safety regulations, which is essential for restaurant compliance.
Competitive Advantage: Certified managers often have a competitive advantage in the job market, as they are seen as more qualified and dedicated.
In an industry, successful restaurant management is essential. Whether you’re just starting out in restaurant management or looking to improve your skills, there are plenty of training programs available. Investing in effective training programs not only helps you advance your career, but also contributes to the growth and sustainability of your industry. Continuous learning is the key to success in the restaurant industry. Make sure you choose a training program that matches your career goals and you’ll be investing in lifelong learning in this exciting and rewarding field.
There are many restaurant management training programs available, each with its own unique benefits for both new and experienced managers. Practical training gives you hands-on experience; culinary and hospitality schools provide comprehensive education; online courses offer flexibility; industry workshops keep professionals informed; and certification programs validate your skills and knowledge.
The right training program depends on your goals, circumstances and preferences. There is a wide variety of restaurant management programs available to suit the needs of those just beginning their journey or those looking to develop their skills. To ensure success in this ever-evolving field, it is important to select the program that best suits your career goals and to dedicate yourself to ongoing learning.